Confidence, Clarity, and Culture: Inside Boxabl’s Leadership Transformation

When growth outpaced leadership, Boxabl turned to LeDuc Leadership Consultants. Learn how a focused training program delivered a surge in leadership confidence, boosted NPS scores, and unified teams at every level of the organization.

TL;DR: What You Need to Know

Boxabl, a fast-growing home builder, wanted to help their team leaders grow stronger and more confident. They partnered with Jason LeDuc of LeDuc Leadership Consultants to run leadership training for both office and factory teams. The training worked! It made leaders more confident, more organized, and better at managing people. Every single person who attended said the training was excellent or very good.

Problem: Growing Fast, but Leadership Was Falling Behind

Boxabl makes fold-able, factory-built homes. Their business is growing very fast. That means

new teams, more people, and more supervisors. But there was a problem: many of their team leaders didn’t have the skills they needed to manage people, solve problems, or work together across departments.

Here were some of the challenges:

● Supervisors had bigger teams and needed new ways to lead them.

● No shared standards for how to lead, coach, or give feedback.

● Most leaders were reacting, not planning or thinking ahead.

● Office and factory teams weren’t always aligned — they needed a “one team”

mindset.

● Coaching and accountability felt awkward or unclear for many supervisors.

They needed help fast—but the solution had to fit inside a busy factory and office schedule.

Solution: Practical, Hands-On Leadership Training

Boxabl hired Jason LeDuc of LeDuc Leadership Consultants to design a simple but powerful

leadership program. Instead of theory, Jason focused on tools leaders could use the very next day.

Who Joined the Training?

● Factory Leaders

● Office Managers

● HR and Warehouse Supervisors

● Site Leadership Teams

What Was Taught?

Level 1 – Leadership Fundamentals (6 hours):

● What it really means to be a leader

● How to set expectations and give feedback

● How to coach team members the right way

● How to build trust and lead with clarity

Level 2 – Advanced Leadership (in development):

● How to manage tough conversations

● How to follow and teach “Standard Work”

● Problem-solving and daily team huddles

● How to handle distractions and policy issues

Jason even customized the training to match Boxabl’s own rules, mission, and factory

systems. Real-life examples from their work were used in class.

Results: Big Wins in Confidence, Trust and Team Skills

Confidence Boost

Before the training, many leaders felt unsure about how to lead. After the training:

● Confidence jumped +11.7 points in the first group

● Confidence jumped +8.1 points in the second group Leaders left feeling ready to lead.

100% Loved the Training - Everyone who went to the training gave it top marks:

● 100% said it was Very Good or Excellent

● 100% said it was very or extremely organized

● 93–100% said the event was “about the right length”

What Leaders Said They Liked Most:

● Role-playing real work situations

● Learning about leadership styles

● Getting better at giving and receiving feedback

● Feeling like the company is investing in them

Net Promoter Score (NPS) Shot Up

● September 2022: 66.7

● June 2023: 86.7

* This means most people would strongly recommend the training to others.*

Why It Worked - Jason’s training worked for 3 big reasons:

1. It was specific to Boxabl. Leaders didn’t get generic advice. They practiced with real examples from their own workstations and teams.

2. It was built for busy schedules. The training fit into one workday with a short lunch, so production lines didn’t stop.

3. It created a shared language. Now, leaders at Boxabl all understand terms like “standard work,” “coaching conversations,” and “accountability frameworks.”

What’s Next for Boxabl?

Boxabl isn’t stopping. Here’s how they plan to build on this success:

● Level 2 Training: More advanced skills like difficult conversations and negotiation.

● Playbooks for Supervisors: One-page guides for solving problems on the floor.

● Monthly Round-tables: Space for leaders to share wins and keep learning.

● More Role-plays, Less Fluff: Cutting down fun warm-ups, and adding more job-related

practice.

Lessons Learned

✅ Leadership isn’t just for the office — factory teams need it too.

✅ Hands-on training beats boring slides.

✅ Real examples from your own workplace make training stick.

✅ Confidence can be measured and improved.

✅ Building a leadership culture requires shared tools and shared language.

✅ Investing in people always pays off.